Shipping Partners Sub Settings / City Coverage & Daily Capacity Settings

General Feature Information

Feature Name: Shipping Partners Sub Settings / City Coverage & Daily Capacity Settings

Feature Overview:

After integrating your own shipping partner agreements with OTO, OTO allows you to make advanced settings on a contract basis.

You can add country and city based coverage to your configurations or set daily shipment capacity for this configuration.

The Coverage setting allows shipments to be created only for the cities selected for the shipping partner you have configured, or prevents shipments from being created for certain cities. The importance of this feature becomes apparent with automatic shipment creation. In addition, daily capacity also prevents shipments from being created more than the specified limit by setting a daily capacity limit in automatic shipment creations.

How to Use the Feature

Step-by-Step Instructions

To Make City Coverage and Daily Capacity

1. Navigate to the Shipping Partners tab on the homepage.

2. Open the Connected section to view your currently configured shipping partners.

3. Select the contract you want and click on the city coverage button.

4. Activate or deactivate the cities you select in bulk by clicking on the Tools button. Here, you can activate the cities in bulk by applying the country filter and listing only the cities of that country.

5. Add a capacity limit for the city you select using the Daily Capacity button. This way, no more shipments will be generated than the daily limit specified for that city.While you can add daily capacity for a single city, you can also apply the same restriction to all cities collectively.

Please note: These settings only apply to automatic shipments. They do not prevent manual shipments.

Troubleshooting and FAQs

1. Common Issues and Solutions:

Issue: Some cities are missing from the list of available coverage options in the "City Coverage" section

Solution:Ensure the shipping partner agreement covers the desired cities. Some shipping partners may have limited coverage depending on the region.

2. FAQs

Q: How does Coverage impact automatic shipment creation?

A: The Coverage setting ensures that shipments are only created for the cities your shipping partner can handle. This is particularly useful when using automatic shipment creation, as it ensures shipments are only assigned to valid cities within your shipping partner’s coverage.

Q: Can I set daily shipment limits for specific cities in OTO?

A: Yes, you can set a daily shipment capacity for individual cities. Use the Daily Capacity button to specify the maximum number of shipments allowed per day for each city. This ensures that shipments are not created beyond the set limit.

Q: How do I prevent shipments from being created for certain cities?

A: You can exclude specific cities from your shipping partner’s coverage by adjusting the Coverage settings. Simply deselect the cities where shipments should not be created, ensuring shipments are restricted to the valid cities.

Q:What are the City Coverage and Daily Capacity settings in OTO?

A: These settings allow you to define which cities your shipping partner can deliver to and set a daily shipment limit for those cities. The City Coverage setting ensures shipments are only created for cities covered by your shipping partner, while the Daily Capacity setting limits the number of shipments created per city each day.

Q: How does the City Coverage feature impact automatic shipment creation?

A: The City Coverage feature ensures that shipments are only created for cities within your shipping partner's coverage area. This prevents shipments from being generated for cities not supported by the partner, particularly when using automatic shipment creation.

Q: Can I set a daily shipment limit for specific cities?

A: Yes, you can set a daily shipment limit for each city using the Daily Capacity button. This ensures that no more shipments are generated than the specified daily capacity for each city.

Q: How do I activate or deactivate cities in the City Coverage settings?

A: To activate or deactivate cities, go to the Shipping Partners tab, open the Connected section, and select the contract you want to modify. Use the Tools button to bulk activate or deactivate cities, or manually adjust the status for each city.

Q: Can I apply the same daily capacity limit to multiple cities at once?

A: Yes, you can apply the same daily capacity limit to all cities collectively. This can be done by selecting the appropriate options in the Daily Capacity settings for all cities, instead of setting it individually for each city.

Q: Do these settings apply to manual shipments?

A: No, the City Coverage and Daily Capacity settings only apply to automatic shipment creation. They do not affect manually created shipments.

Q: What happens if I reach the daily shipment limit for a city?

A: Once the daily shipment limit for a city is reached, no more automatic shipments will be generated for that city until the next day. This ensures you do not exceed the specified capacity.

Q: How do I troubleshoot missing cities in the City Coverage section?

A: If some cities are missing from the available coverage options, ensure that the shipping partner agreement includes those cities. Some shipping partners may have region-specific limitations on coverage.

Q:  Can I prevent shipments from being created for certain cities?

A: Yes, you can prevent shipments from being created for specific cities by deselecting those cities in the City Coverage settings. This ensures shipments are only created for valid cities within the coverage area of your shipping partner.

Q: How do I manage my shipping partner's city coverage settings?

A: To manage city coverage settings, go to the Shipping Partners tab, select the Connected section, and click on the City Coverage button. From here, you can adjust which cities are active or inactive based on your shipping partner’s coverage.

Q: Can I modify the city list in bulk?

A: Yes, you can use the Tools button to apply bulk actions, such as activating or deactivating cities in the coverage list. You can also filter by country to select cities from specific regions.

Q: Are the City Coverage and Daily Capacity settings customizable for each shipping partner?

A:Yes, you can customize these settings individually for each shipping partner by selecting the specific contract and adjusting the city coverage and daily capacity limits according to the partner’s capabilities.