How to Add Saudi National Address Fields to WooCommerce

For e-commerce stores operating in Saudi Arabia, collecting National Address details (Building Number, Additional Number, and District) is crucial for logistics efficiency and reducing delivery failures in WooCommerce.

Key Steps:

Steps to Add National Address in WooCommerce (WordPress)

1- Login to WordPress Dashboard

Open the website: yourwebsite.com/wp-admin

Sign in with account credentials.

2-  Go to plugins - search for OTO 

Note: If you have connected OTO before please delete the connection from you OTO account Only

3- Press on install now for OTO plugin

4- A page will appear on the side bar called TRYOTO  OMS connecter

You need to add your User name (OTO email) and OTO password then click on connect with tryOTO Button

For a step-by-step visual tutorial, watch the video here:

https://www.youtube.com/watch?v=dNLVsWWuKVc

OTO Pro-Tip: By capturing National Address data, OTO automates the shipping process, sending precise location coordinates directly to the carrier's system for a seamless "last-mile" delivery.

FAQ:

1- Is adding the national Saudi address mandatory in KSA?

Answer:Yes, as shipments with no Saudi National Address will not delivered

2- When will the Saudi National Address requirements officially become mandatory for logistics service providers?

Answer: The Saudi government will officially require all logistics service providers to use the National Address for deliveries starting in 2026.

3- How can I ensure my shipping orders are compliant with the new 2026 Saudi National Address requirements when using the API?

Answer: To remain compliant with the latest SPL (Saudi Post) requirements, you must provide the 8-character code in the shortAddressCode field within the customer informaion when creating an order. This code typically consists of 4 letters followed by 4 digits (e.g., RAGI2929).