Warehouse Management FAQs

Modified on Wed, 29 Jan at 1:10 PM

Q1: How do I download the inventory template in OTO PACK?
A1: Under OTO PACK, click "Inventory," navigate to "Inventory," and download the Excel sheet template.
Q2: How do I upload the updated inventory file?
A2: After adding the details, import the file again using the same steps as the download process.
Q3: What information do I need to add to the inventory template?
A3: You must add each product's SKU, warehouse, and quantity.
Q4: Can I make changes to the inventory directly in the OTO platform?
A4: You can manually adjust inventory values by selecting the product and using the "Tools" options.
Q5: What does the OTO PACK feature provide to me in the Scale plan?
A5: It provides you with the below features:
- Unlimited Integrations and Channels: Seamlessly integrate multiple sales channels and e-commerce platforms.
- Comprehensive Automation: Advanced automation for order processing and shipping carrier selection.
- Low Costs: Premium discounts on shipping labels, offering the lowest prices.
- Enhanced User Access: Unlimited users to manage logistics efficiently.
- Superior Notifications System: Multi-channel customer communication via SMS, email, and WhatsApp.
- Detailed SLA Management: Tools to manage service level agreements effectively.
- Full Feature Suite: Includes OTO FLEX, advanced automation, and comprehensive analytics tools.