What are the covered Countries by OTO?

OTO supports shipping operations across multiple countries, enabling shippers to manage both domestic and international deliveries. This article outlines the countries currently supported by OTO and the type of services available in each.

Covered Countries & Service Availability
OTO currently supports the following countries:

• Saudi Arabia:

  • Domestic and international shipping is supported.

• United Arab Emirates:

  • Domestic and international shipping is supported.

• Turkey:

  • Only domestic shipping is supported at this time.

  • International shipping from Turkey is not currently available.
    
    

Important Notes:

• Supported regions and services may be updated over time. We recommend checking back periodically or contacting OTO support for the most up-to-date information.

• Before creating a shipment, please ensure you review the Terms & Conditions to check the list of prohibited items and avoid any delays or issues.

You can check the covered cities and service availability for each courier using the Price Calculator before creating the shipment.

FAQs:

Q1: Which countries does OTO currently support for shipping services?

OTO currently supports shipping from the following countries:

• Saudi Arabia:

Domestic and international shipping is supported.

• United Arab Emirates:

Domestic and international shipping is supported.

• Turkey:

Only domestic shipping is supported at this time.

International shipping from Turkey is not currently available.

Q2: Can I ship internationally from Turkey via OTO?
No, international shipping from Turkey is not supported yet. Only domestic shipments within Turkey are currently available.

Q3: Can I ship from Europe or the USA to Saudi Arabia using OTO?
No, international shipping from Europe or USA isn't available.

Q4: How can I check if my city or destination is covered by OTO?
You can use the Price Calculator in the platform to verify service availability by city or country. Select your origin and destination to view supported couriers and rates.

Q5: Can I ship between different countries using OTO?
Yes, international shipping is supported from Saudi Arabia and UAE, depending on the courier's international coverage. Cross-country shipping may not be available in all regions.

Q6: Are there restrictions on what I can ship?
Yes. Always review the Terms & Conditions and check the list of prohibited items before creating a shipment to avoid delays or rejections.

Q7: Do supported regions or services change over time?
Yes, courier coverage and international shipping availability can change. We recommend checking updates regularly or reaching out to our support team.

Q8: What should I do before creating a new shipment?
Make sure to:

• Review the Terms & Conditions

• Confirm your items are allowed

• Use the Price Calculator to check courier and location support

General Note: Shipping is currently available only from KSA and UAE for both domestically and internationally while we offer shipping from Turkey only domestically.