To improve order accuracy and reduce packing errors, the OTO PACK Mobile App now supports serial number validation at the picking stage.
This enhancement ensures that serial numbers are checked as soon as items are picked, adding an extra layer of verification before completing the order.
What’s Changing
Update to OTO PACK Mobile App
On the pick screen, once an item is picked (either manually or by scanning), a Serial Number button will appear.
This will be available only for items with serial requirement set to “required” or “optional.”
The pop-up design and validation logic is the same as what’s already used in the packing process.
How It Works
User picks the item (manual entry or barcode scan).
A Serial Number button appears for eligible items.
User enters or scans the serial number.
The Serial Validation API runs automatically:
✅ If validated → user continues with picking.
❌ If not validated → user cannot complete picking for the order until the correct serial is provided.
Benefits
Reduces risk of packing and shipping errors.
Ensures accurate inventory tracking.
Provides consistency between picking and packing workflows.
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