COD Amount Transfer Schedule for Customers

To ensure smooth and timely withdrawals of your COD (Cash on Delivery) amounts, we have set up a transfer schedule based on your package type. Below are the details:

1. Free and Starter Packages

For customers on our Free or Starter packages, we transfer COD amounts twice a month:

• 1st Transfer: On the 16th of each month for shipments delivered between the 1st and the 15th.
• 2nd Transfer: On the 1st of each month for shipments delivered between the 16th and the 30th or 31st.
  
  

2. Scale Package

For customers on the Scale package, we offer weekly transfers:

• 1st Transfer: On the 8th of each month for shipments delivered between the 1st and the 7th.
• 2nd Transfer: On the 16th of each month for shipments delivered between the 8th and the 15th.
• 3rd Transfer: On the 23rd of each month for shipments delivered between the 16th and the 22nd.

• 4th Transfer: On the 1st of each month for shipments delivered between the 23rd and the 30th or 31st.
  
  
  

* Noting that if a transfer date coincides with a weekend (Friday or Saturday) it will be sent the following working day (Sunday)

Note: Please note that COD amounts are credited to your account based on your current package, and you will need to withdraw the funds manually. For detailed instructions on how to withdraw your COD amounts, please visit this article:: https://help.tryoto.com/en/support/solutions/articles/150000186856-how-to-collect-cash-on-delivery-cod-amounts

This schedule allows you to plan your withdrawals efficiently and ensure you receive your funds promptly according to your package. If you have any questions or require further assistance, please don't hesitate to contact our support team.