Advanced settings - Logs- Starter plan & above.

Created by Mamoon Aleswed, Modified on Wed, 04 Oct 2023 at 04:58 PM by Malek Al Najdawi

Failed to create a shipment? Order not received? a mysterious error appeared? No more ambiguity and cluelessness as you can check the response and when it was received for multiple types of actions from the Logs tab to take action and proceed.

Update logs: Shows each sales channel order's info update stage and requested data (token, client info, webhooks,..) along with their date and time. 

SMS Logs: Shows each sent SMS's info and time with the successful or failure response. 

Shipment error logs: Any failed-to-create shipment has a log here to clarify the reason and what's needed to recreate successfully.

Error logs: Shows a break down of any appearing error on the system while creating orders, creating shipments, or any other random error appearing when attempting to do an action on the dashboard. 

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